Legal

Correction & Removal Requests

How manufacturers and other rights holders can ask Factdock to correct or stop displaying information.

This document is published in English only. Its content is governed by the laws of Japan. No translation of this document is issued, and the English text is the sole authoritative version.

What Factdock displays

Factdock matches publicly available information against academic, public and other databases and displays the results together with their sources.

How to make a request

If you are a manufacturer, seller or other rights holder and would like information to be corrected, supplemented or no longer displayed, please email info@fact-dock.com with:

  • your name or company name and contact details;
  • the information concerned (screen, URL or product name); and
  • what you are requesting and why, with any supporting evidence.

We will review your request and respond within a reasonable period. We can remove information only from our own databases and from what Factdock displays; information on another website must be raised with that website's operator.

Full conditions are set out in section 22 of the Terms of Service.